Terms of Service for Wayburn Transport LLC
1. Introduction
Welcome to Wayburn Transport LLC. These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these terms.
2. Services Provided
Wayburn Transport LLC provides transportation and logistics services within Arizona and other permitted regions. All services are subject to availability and may be modified or discontinued at our discretion.
3. User Responsibilities
Users agree to provide accurate information when engaging with our services. You must not use our website or services for any unlawful or unauthorized purpose.
4. Payment Terms
Clients are responsible for timely payment of invoices as agreed upon in service contracts. Late payments may incur additional fees.
5. Limitation of Liability
Wayburn Transport LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We are not responsible for delays or failures caused by circumstances beyond our control.
6. Data Privacy
We respect your privacy and handle personal data in accordance with our Privacy Policy and applicable Arizona laws.
7. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Wayburn Transport LLC and protected by copyright laws.
8. Termination
We reserve the right to terminate or suspend access to our services at any time, without prior notice, for conduct that violates these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona. Any disputes shall be resolved in the courts of Arizona.
10. Changes to Terms
We may update these Terms of Service from time to time. Continued use of our website and services constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Wayburn Transport LLC
Phone: (520) 442-0421
Email: Info@WayburnTransport.com
Wayburn Transport LLC – Carrier Agreement
Freight Carrier Refund Policy
Purpose
Wayburn Transport LLC is committed to providing reliable and professional freight transportation services as a licensed carrier. This policy outlines the conditions under which refunds may be issued to shippers or logistics partners for services rendered by Wayburn Transport.
Eligibility for Full Refunds
Full refunds may be granted under the following circumstances:
- Carrier-Initiated Cancellation: If Wayburn Transport cancels a scheduled freight movement due to operational issues, equipment failure, or other internal factors.
- Duplicate Billing: If a client is mistakenly charged more than once for the same shipment.
- Failure to Pick Up Freight: If Wayburn Transport fails to pick up the freight as scheduled and no alternative arrangement is made.
Partial Refunds
Partial refunds may be issued under the following conditions:
- Delayed Delivery: If the freight is delivered significantly later than the agreed delivery window due to carrier-related delays.
- Partial Delivery: If only part of the freight is delivered due to carrier error or equipment limitations.
- Route Deviations: If the shipment is rerouted in a way that causes additional delay or cost not agreed upon in advance.
- Contracted Volume Not Met: For clients with volume-based contracts, partial refunds may be issued for undelivered or unfulfilled portions of the agreement.
Partial refunds are calculated based on the percentage of service not rendered or the value of the undelivered portion, minus any applicable administrative or handling fees.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- Delays caused by weather, road closures, or other conditions outside Wayburn Transport’s control.
- Incorrect or incomplete shipping documentation provided by the shipper.
- Freight that is improperly packaged, labeled, or loaded.
- Cancellations made after the freight has been picked up or is in transit.
- Loss or damage not covered under the carrier’s liability terms or insurance.
Refund Request Process
To request a refund, clients must:
1. Submit a refund request via our online portal or email.
2. Include the Bill of Lading (BOL) number and proof of payment.
3. Provide a detailed explanation of the issue and any supporting documentation (e.g., delivery receipts, photos, correspondence).
Timeframe
- Refund requests must be submitted within 10 business days of the scheduled delivery date.
- Approved refunds will be processed within 14 business days of confirmation.
Refund Method
Refunds will be issued using the original payment method unless otherwise agreed upon in writing.
Contact Information
For questions or to submit a refund request, please contact:
Wayburn Transport LLC – Carrier Services Support
📧 Email: Info@wayburntransport.com
📞 Phone: (520)442-0421
🌐 Online Form: www.wayburntransport.com/freight-refund
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